Management in any organization refers to the process of getting people together so as to attain the goals and objectives established in the organization. Managers are supposed to bring people together and use the resources available in the organization well so as to achieve the goals set. Management in any organization like Microsoft consists of various things. For instance, it consists of planning, organizing and staffing. It also consists of controlling the organization so as to accomplish the goals set. It also involves resourcing.
In this case, resourcing refers to process of deploying and manipulating human resources, financial resources and other resources in the organization. Leadership refers to the process of social influence in which an individual can enlist support from other people so as to achieve the goals set. Different people have given different definitions about leadership. Alan Keith claims that leadership involves creating a way for the followers to contribute to make something happen.
On the other hand, Ken defines effective leadership as the ability to integrate resources available and use them to achieve organizational goals. Management and leadership are different. Also, leaders and managers play an important role in developing a healthy organizational culture. This paper establishes the roles leaders and manager play in establishing healthy organizational culture in Microsoft. It also analyzes the differences between management and leadership
In addition, management and leadership are different as management is considered a function and leadership a relationship. Management is considered to be a function that should be exercised in any organization. On the other hand, leadership is a relationship between the leaders and followers in the organization. The management functions in the organization include planning, budgeting, facilitating and evaluating (Ryan, 2007).
In addition, the relationship between leaders and followers involves building trust. A good leader is one who is able to develop trust with his or her followers. Leaders who are trusted by their followers find it easy to bring change in the organization. Leadership involves motivation. The leader helps his or her followers in bringing change by motivating them.
He develops the right vision and mission that are easy to fulfill and also makes the right decision. This in turn helps bring change in the organization. Moreover, leaders also participate in coaching. The leader acts as a role model by behaving correctly. This ensures the followers emulate his or her behaviors. Managers do not need to behave well for the employees to follow them. This is because managers believe they need to be obeyed, but leaders need to be followed (Schermerhorn, 2005).
Organizational culture refers to the psychology, belief and attitude of an organization. It is also used to refer to experiences and values of a company. Organizational culture refers to values and norms that are shared by employees in the organization. The values and norms determine how the employees interact with each other and the stakeholders who are outside the organization. Organizational culture plays an important role in the organization.
For instance, it helps prevent poor management in the organization and conflicts. It also helps prevent employee turn over and increase in costs. There are two types of organizational culture. That is strong organizational culture and weak organizational culture. Organizations that have a weak organizational culture face various issues.
For instance, organizations that have a weak organizational culture face regular conflicts. This is because the employees in the organization find it hard to interact with each other. This is due to poor interpersonal relationships. On the other hand, organizations that have strong organizational culture have minima conflicts as they have strong interpersonal relationships. In addition, organizations that have weak organizational culture find it hard to manage diversity unlike organizations that have a strong organizational culture.
The organizations experience high rate of employee turn over. This is because most employees from other cultures and minority groups find it hard to work in the organization. This in turn increases the number of employees leaving the organization. Also, the organizations spend a lot of money on recruitment of new employees and retention (Schermerhorn, 2005).
Like other organizations, Managers and leader in Microsoft play various roles in establishing a healthy organizational culture and maintaining it. Management in any organization is responsible for setting goals and objectives. Also, the management sets the expectations of how the workers in the organization are supposed to behave in different conditions. Hence, management outlines the organizational culture.
For an organization to have a health culture and maintain it, managers and leader should act as follower and leaders. A healthy organizational culture is based on mutual understanding and cooperatio between the workers and the management. In order to maintain a healthy organizational culture, leader and managers should learn how the role of decision making works and how they contribute in the organization. In Microsoft, leader and managers have identified the relationship between employees and themselves.
The managers and leaders in Microsoft use information elements to support employee decision making. This makes it easy for the management to improve the working conditions. Involving employees in decision making helps promote a healthy organizational culture. This happens if the organization improves the working conditions and the environment. Leaders and managers at Microsoft have utilized this approach in prompting a healthy organizational culture. The managers and leader have involved all levels of management and employees in decision making. The managers and leaders emphasize on open and participatory decision making (Ryan, 2007).
Moreover, the leaders and managers in Microsoft ensure the organizational resources are only used on activities that are expected to bring high profit and improve the value of the product. The managers and leaders allocate product throughout the entire production process. A health organizational culture can be developed and maintained by encouraging active participation of the top management. In order to attain a successful organization leaders and managers are required to follow the objectives set.
For instance, the managers and leaders are supposed to lead employees and establish the necessary changes. They are also supposed to create a shared vision and need. In addition, they are supposed to monitor the progress of the employees and encourage the employees to be committed. Managers encourage the workers to pursue the goal set, but leaders give directions on how to achieve the goals set. Managers and leaders in Microsoft have used the strategies above to create a healthy organizational culture (Ryan, 2007).
Managers and leaders in Microsoft perform management functions together so as to ensure a healthy organizational culture. For instance, the manager and leaders develop plans on the assets available and the resources needed to develop the products. The managers help establish plans to meet the productivity goals. During this process, the managers and leaders work together with other employees in the organization to make the right plan.
For instance, the employees participate in goal setting process. Further, the managers at Microsoft are efficient and conduct their leadership roles efficiently. This has in turn motivated employees in the organization to follow the leaders. The good leadership in Microsoft has led to culture of handwork, commitment and innovation. For instance, the leaders in the organization are hardworking and allow suggestion and criticism from their employees (Ryan, 2007).
In addition to that, the managers have developed a safe working environment for their workers. The relationship between the employees and managers in Microsoft is good. This has made it easy for the managers to address the problems raised by the employees and hence reduce the rate on conflict in the organization. The employees in the organization are treated with respect regardless of the responsibilities. This has helped create trust among the managers and employees. The roles played by the managers have helped maintain a healthy culture that consists of handwork and commitment.
Globalization has helped companies diversify their services into different parts of the world. The companies have opened various branches in different parts of the world. For instance, Microsoft has offices in different parts of the world and the companyâ€™s products are available to a wide range of customers. Globalization has affected management.
This is because various companies like Microsoft have various managements in different countries. This has forced companies to adopt management styles that are effective in different countries and that support diversity. This is because the companies have a wide range of employees (Ryan, 2007).
There are various strategies that can be employed in an organization to create and maintain a healthy organizational culture. First, the managers should implement proper decision making process so as to create a health organizational culture. This will help the organization involve all employees in the decision making process and hence create a good working environment and motivate the employees.
The working environment is crucial in any organization. Poor working environment leads to conflicts and lack of motivation. This in turn leads to low productivity among the employees. So, the managers should improve decision making in the organization to include all parties, but not top management (Ryan, 2007).
Another strategy is establishing a controlling system. The management should establish procedures that should be followed by the employees to ensure discipline. This will ensure the organization functions well. Lack of proper rules in the organization leads to lack of discipline and poor interpersonal relationships that affect the working environment and culture (Ryan, 2007).
An organization can develop a health organizational culture by implementing all functions of leadership and management well. For instance, facilitating and motivating the employees by setting good vision create a health organizational culture. Leadership and management are different and need to be integrated in the organization. Managers are required to act as leaders
Alvesson,M.(2002).Understanding organizational culture. SAGE
Ryan,R.(2007).Leadership Development: A Guide for HR and Training Professionals. Elsevier
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